RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please email customer service at returns@global-echo.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Global Echo
Attn: ReturnsRMA #3233 Steven Dr, Plano, TX 75023  Plano, TX 75023  United States  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


EXCEPTIONS  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.  

Please Note     ●     Sale items are FINAL SALE and cannot be returned.     


QUESTIONS

If you have any questions concerning our return policy, please contact us at:+1 (214) 814-4894 returns@global-echo.co